Frequently Asked Questions
Looking for more details? Read our student FAQs and parent FAQs.
1) Where are you located?
We are located in Orem, Utah.
Our address is 1353 S 460 W, Orem, UT 84058.
2) What is the size of your program?
We reach capacity at about 20 students, each therapy group has 6-8 participants.
3) Do your students live in college dorms?
No. Students typically share a two-bedroom apartment near campus with one other student. Each student has their own bedroom and bathroom. Apartments include major appliances, a washer and dryer, and garbage valet service.
4) How old are students, and how long do they stay?
Our students generally range from 18 to 28 years old, with an average age around 20. Families typically plan for about a year of full support. Many alumni stay connected with the Arise community for years afterward.
5) Can students keep their phones and computers?
Yes. Students can bring and use their own phone and computer. Each student has a personalized plan of support around technology use based on their individual needs and goals.
6) What are the expectations for family involvement?
Family involvement is personalized. Parents receive weekly updates, and each family has a designated Parent Coordinator with expertise in parent coaching who can answer questions and help address concerns. We encourage regular contact between parents and their young adult, with visits planned together around each student’s needs and schedule.
7) What are the basic criteria for admissions?
Our clinical team and program director determine whether Arise is an appropriate fit for each student. The main criteria are:
- Above 18 years of age
- Readiness to engage in employment, education, or both
- Full scale IQ above 90
- Not currently dealing with substance addiction issues
- Ability to learn in a college or other learning environment
We prefer students who have earned a high school diploma or GED equivalent, though we can work with them to complete a program they have already started. Once enrolled, students are expected to engage in employment, education, or both, with support from the Productivity Coordinator.
8) Does your program have a specific drug/alcohol rehabilitation component?
Because students have a high degree of independence, The Arise Society is not an appropriate placement for students actively struggling with drug or alcohol addiction. Separately, students who are 21 or older may legally consume alcohol off campus; alcohol use is not permitted on Arise property.
9) How does the program define success?
We look at progress in emotional health, healthy relationships, and participation in education, employment, or both. Each student’s goals and support are personalized, so success includes working through individual barriers and building skills for a productive, connected life.
10) Does Arise offer support for vocational and other specific types of learning?
Yes. Our full-time Productivity Coordinator helps students work toward school and employment goals, with connections at Utah Valley University (UVU) and nearby employers. Some students also pursue technical training at Mountainland Technical College (MTECH).
11) Does The Arise Society allow vehicles for students?
Yes. Having a car is possible over time and will depend on the student’s individual circumstances and personal plan of support.
12) How do you approach isolation or negative friendships?
By reaching out regularly and engaging the students with activities, groups, and school, we work hard to create opportunities for connection and friendship to develop between mentors and students, as well as with other program members. As our students feel more connected in our community, we see improvement in engagement and reduced feelings of isolation.
In individual therapy, students will process and work through what is preventing them from connecting and why they seek out certain kinds of relationships. Group therapy allows for real time processing and feedback about their patterns of interaction and a degree of accountability from the community.
If unhealthy or toxic friendships are developing amongst students, the relationship is explored in this group setting to help students gain outside perspective around the impact and impression they are creating.
13) Is the program open during the summer and on holidays?
Yes. Arise continues to support students during the summer and holidays. School and work schedules vary by student, and program activities may be available during breaks. We encourage students to visit home for holidays and special occasions, with plans discussed among the student, family, and support team.
14) What happens when a student does not "match" the program?
The first 60 days of the program may serve as a trial period. During this time, the student’s therapist and our parent coordinator communicate frequently with the parents and referring professional regarding the student’s integration into our program.
The communication involves assessment information regarding the student’s strengths and weaknesses; occasionally, there may be emotional and/or behavior problems that are prohibitive to academic progress and social development. As these issues begin to emerge, parents and professionals are notified about the concern.
Ultimately, if it becomes apparent that Arise is not providing the level of support that the student requires, the therapist will work with the family and referring professional to find a more appropriate fit for the student.
15) How much contact will I have with the program?
Parents receive weekly updates. Each family also has a designated Parent Coordinator with expertise in parent coaching who can answer questions and help address concerns. You can reach the program by phone or email through our Contact page.
16) What is your medical care policy?
There are no physicians on site or on call at The Arise Society. Should a student need medical attention for any reason, mentors will help them schedule and attend appointments. Daily medications are generally held and administered by mentors.
As the student works their way out of full support, they may assume responsibility for their own medications in accordance with their individual treatment plan. They may meet with our psychiatrist twice a month to begin or discontinue a medication, address any concerns or questions regarding medication changes, and to get refills written for existing medications.
17) What is your food and hygiene policy?
Students have a food and grocery budget and typically shop for groceries each week. Food is also provided during many Arise activities and events. Mentors support students as they practice cooking, meal preparation, cleaning, laundry, and other daily living skills.
18) What types of counseling are provided and how often?
Therapy helps young adults understand and work through problems that can get in the way of healthy relationships and productivity. Students participate in weekly individual and group psychotherapy, and treatment goals are tailored to each student. Modalities such as EMDR, DBT, neurofeedback, and family therapy may be available as appropriate. Students and their therapist can also meet with a psychiatrist about medication when needed.
19) What types of payment are accepted and what is included in tuition?
Our preferred form of payment is ACH deposit, set up with our billing department. We do accept checks and credit cards, though a service fee is added for processing credit cards. The Arise Society tuition includes all psychotherapy services, academic support, rent, daily support from mentors, and participation in weekly Arise activities.
Tuition for UVU and other learning institutions is separate. Our Productivity Coordinator helps students work toward their education and employment goals. Extra charges may include monthly reimbursements for groceries and prescriptions, a monthly fee for psychiatry services, or any special activities and trips outside of normal programming.
Get In Touch
thearisesociety.com
Phone: (801) 300 - 9995
Fax: (801) 405 - 0103



